HVAC FAQs.

Most single-family residential AC installs are a one-day job. Older homes needing duct modifications or electrical upgrades can extend to two days. — ac installation →

Depends on your home size, insulation, window area, and duct condition — not just square feet. Our Manual-J load calc takes 15 minutes on-site and prevents costly oversizing. — ac installation →

Most Salem-area homeowners qualify for $300–$2,000 in Energy Trust of Oregon rebates plus a federal 30% tax credit on heat-pump AC systems. We file the paperwork at no charge. — ac installation →

Once a year is the industry standard. Salem-area homes with heavy pollen or wildfire smoke exposure benefit from twice-yearly service. — ac maintenance →

Yes. A properly maintained AC uses 15–40% less energy than a neglected one and lasts 5+ years longer. The tune-up cost pays back within the first summer. — ac maintenance →

We'll tell you what it is, what it costs to fix, and whether it's urgent or can wait. No pressure, no upsells — just the information you need to decide. — ac maintenance →

Typical residential AC repairs range from $180 (capacitor replacement) to $1,200 (compressor hard-start, evap coil clean + recharge). Our estimator gives a more specific range once you pick the symptom. — ac repair →

Yes — $149 flat diagnostic fee, but it's applied in full toward your repair cost if you approve the work. You only pay the diagnostic if you decline to repair. — ac repair →

Same-day most in-season calls (May through September). During cold snaps we prioritize heating emergencies and AC calls may push to next-day. — ac repair →

Not on a schedule — only when you have a specific issue (renovation dust, mold, severe allergies, visible buildup). Most HVAC contractors over-recommend cleaning; we only sell it when it actually helps. — air duct services →

Sometimes. If dust, pet dander, or mold spores are living in your ducts, yes. If the allergen is pollen from outside, duct cleaning does less than a MERV 13+ filter. — air duct services →

Aeroseal for a typical 2,000 sqft home runs $1,500–$2,800 and pays back in 3–5 years through lower energy bills. Spot-sealing specific leaks runs $300–$900. — air duct services →

A well-maintained gas furnace lasts 15–20 years. Heat pumps last 12–15 years. An electric furnace can push 20–25 years. When yours hits 12+ years and needs a significant repair, replacement usually makes economic sense. — furnace installation →

If either is 10+ years old and you're replacing one, replacing both together saves 15–25% on the combined install (one service trip, shared labor) and ensures matched efficiency between the systems. — furnace installation →

Manual-J load calc is the only right way to size. We measure your home's heat loss, not just square feet. Oversized furnaces short-cycle, over-dry your air, and cost more to run. — furnace installation →

September through early November is ideal. Schedule before the first cold snap — once temperatures drop below freezing, every HVAC company in the Valley gets slammed and routine tune-ups push to December. — furnace maintenance →

$149 for a full 27-point inspection, or $249 for the combined spring AC + fall furnace annual plan with priority dispatch and 10% repair discounts. — furnace maintenance →

Yes. It's the only way to catch a cracked heat exchanger, improper gas pressure, or partial blockage in the flue — all of which can produce dangerous CO levels. Any HVAC company that skips this is doing you a disservice. — furnace maintenance →

Usually delayed ignition — gas builds up for a second before the ignitor fires. Common causes: dirty burners, misaligned flame sensor, low gas pressure. We diagnose it on-site in 15 minutes. — furnace repair →

Common repairs run $200 (flame sensor) to $1,400 (control board + blower motor). The estimator on our site gives a range once you describe the symptom. — furnace repair →

Depends on age and repair cost. Under 10 years old + small repair: fix it. Over 15 years + major repair: replace. 10–15 + moderate repair: we'll walk you through the math. — furnace repair →

Yes. Modern cold-climate heat pumps maintain full heating capacity down to 5°F — Salem rarely sees below 20°F. We install models rated for much colder climates than ours. — heat pumps & ductless solutions →

Modern inverter-driven heat pumps are significantly quieter than gas furnaces. Outdoor units run 50–60 dB (conversational volume). Indoor air handlers are near-silent. — heat pumps & ductless solutions →

Usually not. Modern cold-climate heat pumps handle 99% of Salem winter hours on their own. For worst-case cold snaps, a small electric resistance backup (built into the air handler) or a space heater in one room is enough. — heat pumps & ductless solutions →

A straightforward RTU replacement is typically an 8–12 hour job. Full split-system or VRF installs run 2–5 days depending on scope. — commercial ac installation →

Yes — our team includes a licensed electrician who handles disconnect, breaker, whip, and labeling. Larger commercial service changes may coordinate with a separate electrical contractor. — commercial ac installation →

Yes. Most commercial replacements prefer weekend or overnight scheduling so the business stays open. No weekend upcharge for scheduled projects. — commercial ac installation →

Sometimes — depends on the building's distribution (radiator vs. forced air) and electrical capacity. Hydronic boiler → hydronic heat-pump retrofits exist but require careful design. We'll walk you through feasibility in a free consultation. — commercial heating installations →

Yes — modern commercial cold-climate heat pumps maintain capacity down to 0°F, well below Salem winter lows. — commercial heating installations →

That's exactly why many commercial owners are switching to heat pumps — stable electric pricing and 30–50% lower operating costs hedge against gas price swings. — commercial heating installations →

Depends on equipment count and complexity. Typical small-retail or office contracts run $150–$400/month. We quote after a free on-site assessment. — commercial repairs & maintenance →

Members get priority dispatch — typically on-site within 4 business hours vs. 1–3 days for non-members during busy seasons. — commercial repairs & maintenance →

Yes — contract members get 10–15% off install pricing on equipment replacement, and the PM visits transfer seamlessly to the new equipment. — commercial repairs & maintenance →